Situational Leadership Mastery

Level Up Your Leadership Intelligence
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Beginner
Level

Understanding Situational Leadership

The 4 Leadership Styles

S1: Directing

High Directive, Low Supportive

When: Low competence, high commitment

Action: Tell, instruct, supervise closely

S2: Coaching

High Directive, High Supportive

When: Some competence, low commitment

Action: Explain, guide, encourage

S3: Supporting

Low Directive, High Supportive

When: High competence, variable commitment

Action: Listen, facilitate, support

S4: Delegating

Low Directive, Low Supportive

When: High competence, high commitment

Action: Empower, trust, monitor from distance

Interactive Matching Exercise

Drag the situations to match the correct leadership style!

Situations

New employee, first week
Skilled but lacking confidence
Expert feeling unmotivated
Experienced and self-driven

Leadership Styles

Directing
Coaching
Supporting
Delegating

Ready to Test Your Knowledge?

Quick Revision Points

Key Principle

Match your style to the follower's development level

  • No one style fits all situations
  • Assess competence AND commitment
  • Flexibility is crucial

Development Levels

D1 → D2 → D3 → D4

  • D1: Enthusiastic Beginner
  • D2: Disillusioned Learner
  • D3: Capable but Cautious
  • D4: Self-Reliant Achiever

Common Traps

  • Over-managing: Directing a D4 person
  • Under-managing: Delegating to D1
  • Assuming: Not diagnosing properly
  • Consistency bias: Same style always

Interview Tips

  • Focus on diagnosis first
  • Explain your reasoning
  • Show flexibility in approach
  • Connect to real outcomes

Decision Matrix - Visual Guide

S2: COACHING

High Task, High Relationship

→ Explain + Encourage

S4: DELEGATING

Low Task, Low Relationship

→ Empower + Trust

S1: DIRECTING

High Task, Low Relationship

→ Tell + Show

S3: SUPPORTING

Low Task, High Relationship

→ Listen + Facilitate

Supportive Behavior
Directive Behavior

Memory Tricks

D1: "Can't but WILL" → Direct them
D2: "Can't and WON'T" → Coach them
D3: "CAN but won't" → Support them
D4: "CAN and WILL" → Delegate to them

Your Performance Analysis

Score Interpretation Guide

0-25%

Beginner

You're just starting your leadership journey. Review the core concepts and practice with real scenarios.

Next Steps: Study the 4 styles deeply, focus on diagnosis

26-50%

Intermediate

You understand the basics but need more practice in situational diagnosis.

Next Steps: Work on identifying competence vs. commitment signals

51-75%

Advanced

Strong grasp of situational leadership! You can handle most scenarios effectively.

Next Steps: Master Level-3 ethical dilemmas and edge cases

76-100%

Expert / Master

Exceptional! You demonstrate mastery of situational leadership principles.

Next Steps: Coach others, handle complex organizational scenarios