What Managers Can Learn from Doctors
Let me ask you a simple question.
Have you ever had fever… or vomiting?
What’s the first thing you do?
You don’t open Google,ChatGpt…
You don’t take random medicine.
You go to a proper doctor.
Now here’s the important part.
A good doctor doesn’t look at you for two seconds and say:
Okay—take this tablet.
No.
They ask questions.
“How long?”
“When did it start?”
“What else are you feeling?”
Because doctors know something very powerful.
👉 Symptoms lie. The cause doesn’t.
🧠 The Doctor’s Hidden Formula
In medicine, there is a simple, sacred rule:
Situation → Diagnosis → Prescription
Never reverse the order.
No diagnosis…
means no treatment.
Now let me ask you something uncomfortable.
Why do managers reverse this rule every single day?
🏢 What Managers Usually Do
In offices, this is what happens:
An employee complains →
A deadline is missed →
A client is unhappy →
And immediately…
Solution!
- New rule
- New process
- New warning
- New email
- New pressure
But here’s the truth:
👉 Most management failures are not execution problems.
They are diagnosis problems.
🩺 Lesson #1: Correct Diagnosis Comes First
A doctor doesn’t treat fever.
A doctor treats what caused the fever.
In management:
- Anger is a symptom
- Silence is a symptom
- Low performance is a symptom
The real causes could be:
- Fear
- Confusion
- Misaligned expectations
- Broken trust
Great leaders do what great doctors do.
They listen before they act.
They observe before they decide.
They slow down to go fast.
💊 Lesson #2: Correct Prescription Comes Next
Here’s another medical truth:
The same fever…
can need different medicines for different people.
Similarly, in teams:
- One person needs clarity
- One needs confidence
- One needs skill
- One needs support
👉 One-size-fits-all management is lazy management.
Right solution
- Wrong diagnosis
= Disaster.
🔑 The Golden Leadership Formula
Let me give you a formula worth remembering:
Correct Diagnosis → Correct Prescription → Sustainable Results
Not quick results.
Not loud results.
Sustainable results.
Closing
So next time you feel the urge to say:
“I know the solution.”
Stop.
Think like a doctor.
Because great leaders don’t rush to fix—
they rush to understand.
The Behavioural Formula
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